020 7371 6111 Mon-Fri 10:00–15:00 My account

Please note, the javascript function of your browser is disabled. Please enable it in order to optimise your experience of this site.
To find out how to enable Javascript, you can visit this link.
Thank you for your understanding.

GET-AWAY OFFER

Valid on all LAGRANGE VACANCES Residences
2021

PEACE OF MIND

100% Full refund (for Covid-19 related cancellations) ⁽²⁾
100% Best price guarantee until 30 days ⁽³⁾
100% Specific to Lagrange Vacances residences only.
100% Security (measures adapted to the Covid-19 situation) ⁽⁴⁾

²Full refund and “Covid-19” guarantee

In the event of a Covid-19-related impediment, even on the day of departure, we will reimburse you if the following reasons apply :

Government measures restricting travel to your holiday destination when
- Borders have been closed between your country or region of origin and your country or region of destination.
- Quarantine measures have been put into place for holidaymakers travelling to their holiday destination.
The closure of the reserved holiday residence (Lagrange residences or any other suppliers’)
You or a member of your party had a positive result to Covid-19 PCR tests.
You are required to observe a period of quarantine by doctor’s order.

³Best-price guarantee

Our best-price guarantee ensures that we can price match if you find a cheaper price for the same holiday booked in a Lagrange residence (displaying the Lagrange Vacances logo) for the same dates and available at time of request.

Whatever the day you reserved your holiday
At least 30 days before the start date of your stay
On one of our websites or on the website of a retailer

We are committed to offering you the best price.

⁴The Lagrange Vacances residences have all adapted to the current health situation

We have taken the following measures for your safety and peace of mind

Face masks
Protective plexiglass panels around reception desks
Fast eCheck-in (online arrival pre-registration)
Disinfection of communal areas several times a day
Cleaning and disinfection by spraying all accommodation after every client’s departure
Availability of hydro-alcoholic hand gel in different parts of the residences
Reinforced signals about social distancing
Specific training of our staff

Covid-19 : We answer your questions

Votre numéro de téléphone a été communiqué à nos services, vous allez être rappelé d'ici peu.

callback_faq_titre callback_faq

callback_ce_question

callback_oui

callback_non

callback_ceoui callback_ce_tel

Le service est disponible de 9h à 19h du Lundi au Samedi.
Afin qu'un conseiller puisse vous rappeler, merci de saisir votre numéro de téléphone.
En cas de forte demande, il est possible que vous soyez rappelé à la prochaine ouverture du service.

Téléphone