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Valid on all LAGRANGE VACANCES Residences

  • tick 100% Full refund (for Covid-19 related cancellations) (2)
  • tick 100% Best price guarantee until 30 days (3)
  • tick 100% Specific to Lagrange Vacances residences only.
  • tick 100% Security (measures adapted to the Covid-19 situation) (4)

2Full refund and “Covid-19” guarantee

In the event of a Covid-19-related impediment, even on the day of departure, we will reimburse you if the following reasons apply :

  • Government measures restricting travel to your holiday destination when
    - Borders have been closed between your country or region of origin and your country or region of destination.
    - Quarantine measures have been put into place for holidaymakers travelling to their holiday destination.
  • The closure of the reserved holiday residence (Lagrange residences or any other suppliers’)
  • You or a member of your party had a positive result to Covid-19 PCR tests.
  • You are required to observe a period of quarantine by doctor’s order.

3Best-price guarantee

Our best-price guarantee ensures that we can price match if you find a cheaper price for the same holiday booked in a Lagrange residence (displaying the Lagrange Vacances logo) for the same dates and available at time of request.

  • Whatever the day you reserved your holiday
  • At least 30 days before the start date of your stay
  • On one of our websites or on the website of a retailer
We are committed to offering you the best price.

4The Lagrange Vacances residences have all adapted to the current health situation

We have taken the following measures for your safety and peace of mind

  • Face masks
  • Protective plexiglass panels around reception desks
  • Fast eCheck-in (online arrival pre-registration)
  • Disinfection of communal areas several times a day
  • Cleaning and disinfection by spraying all accommodation after every client’s departure
  • Availability of hydro-alcoholic hand gel in different parts of the residences
  • Reinforced signals about social distancing
  • Specific training of our staff

Votre numéro de téléphone a été communiqué à nos services, vous allez être rappelé d'ici peu.

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Le service est disponible de 9h à 19h du Lundi au Samedi.
Afin qu'un conseiller puisse vous rappeler, merci de saisir votre numéro de téléphone.
En cas de forte demande, il est possible que vous soyez rappelé à la prochaine ouverture du service.

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